fax-problems

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Hi,

Carsten Borchardt wrote:
>    > 
>    > i get "ERROR:RTN: badpage - retrain requested" for each and every page
>    > i try to send with sendfax. 
>    > has anybody experienced the same or do somebody know the reason? i
>    > have no idea what to do...
> 
> ok, i generate a4-paper-size sheets with LaTeX (dinbrief), convert
> them to DVI format and feed the DVI-file into 'faxspool'. 

Which version of dvips are you using? Using 5.5*, especially dvipsk 5.589,
will create postscript that can't be converted to proper G3 with Ghostscript
3.x. (the width isn't correct).

> 'faxspool'
> adds its header (2 lines). the resulting page has 1728x2386 pixels.

The header will make the line width *apparently* correct.

> i sent the fax to several fax-mashines with the same 'BAD PAGE'
> result. one of it was a elsa faxmodem controled by elsa's windows
> program. the received page contained only the first few rows,
> fax header. 

Yeah. The fax header has the proper line width, the rest not.

Please try the following: convert a DVI file to ps with

$ dvips -o test.ps test.dvi

and the ps to G3 with

$ gs -sOutputFile=test.g3.%d -sDEVICE=dfaxhigh test.ps

(or use "faxg3" if you don't have dfaxhigh available).

Finally, look at the page width with

$ g3topbm <test.g3.1 |pnmfile -
(or: g3topbm <... |head -2 )

and check whether the page width is unequal 1728 pixels. If yes, get dvips
5.47 from ftp.leo.org (mgetty directory) and try again, now it should work.

(Steve: could you add this one to the FAQ?)

> but the g3-fax-file i sent seems to be
> ok because i can view it with 'g3view' without any problems.

g3view isn't very picky, neither is g3topbm. receiving fax machines are.

> 12/14 09:16:07 yS1  page complete, 28187 bytes sent
> 12/14 09:16:07 yS1  sending DLE '.'
> 12/14 09:16:15 yS1  got response: 'ERROR'

fax protocol is OK, receiver says "I don't like this page".

gert

-- 
                                                            //www.muc.de/~gert
Gert Doering - Munich, Germany                             gert@greenie.muc.de
fax: +49-89-3545980 <---new!!!              gert.doering@physik.tu-muenchen.de